Datr Privacy Policy

Updated on 26 March 2026

Datr Technologies Limited (“we”, “our”, or “us” “Datr”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018. It also outlines your rights regarding the personal data we hold and how you can exercise them. By using our services or interacting with us, you acknowledge the practices described in this policy.

Who We Are

Datr is a UK-based dating concierge service. We match Users based on their preferences and arrange a date on their behalf. We select a suitable venue from our network of Partner Venues and make the reservation automatically once both Users confirm they want to meet.

What Personal Data We Collect

We collect personal data to provide and improve our services. The types of personal data we collect may include:

• Personal Identifiers: Name, address, and contact information (such as email address)
• Financial Information: Payment details and transaction history
• Usage Data: Information about how you use our website and services, including IP addresses, browser type, and browsing behaviour
• Technical Data: Device information, operating system, and other technical details

How We Collect Personal Data

We may collect personal data in the following ways:

• Directly from you: When you provide information through our website, contact us via phone or email, or use our services
• Automatically: Through cookies and similar technologies when you interact with our website
• From third parties: Such as payment processors or analytics providers

How We Use Your Personal Data

We use your personal data for the following purposes:

• Service Delivery: To provide and manage our web services
• Communication: To respond to inquiries, provide customer support, and send service-related notifications
• Billing and Administration: To process payments and manage accounts
• Improvement of Services: To analyse usage and improve our offerings
• Legal Compliance: To comply with legal and regulatory obligations

Lawful Basis for Processing Personal Data

The legal bases for processing your personal data include:

• Contractual Obligation: Processing is necessary to fulfil our contract with you
• Legal Obligation: Processing is necessary to comply with legal requirements
• Legitimate Interests: Processing is necessary for our legitimate interests in providing and improving our services, ensuring the proper functioning of our business, and defending legal claims
• Consent: Where applicable, we may request your explicit consent to process certain data

Sharing Your Personal Data

We do not share your personal data with third parties unless it is necessary for the provision of our services or required by law. We may share your information with:

• Service Providers: Such as payment processors, hosting providers, and analytics services
• Legal and Regulatory Authorities: When required to comply with legal obligations

We ensure that any third party we engage follows stringent data protection standards.

How Long We Keep Your Data

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, including to meet legal, accounting, or regulatory requirements. Once the retention period expires, your personal data will be securely deleted or anonymised.

Your Rights

Under the UK GDPR, you have certain rights concerning your personal data, including:

• Access: The right to request a copy of the personal data we hold about you
• Rectification: The right to request corrections to any inaccurate or incomplete data
• Erasure: The right to request that we delete your personal data where there is no lawful basis for its continued processing
• Restriction: The right to request that we restrict the processing of your data in certain circumstances
• Objection: The right to object to the processing of your data where we are relying on legitimate interests
• Data Portability: The right to request the transfer of your personal data to another party
   

To exercise any of these rights, please contact us at the details provided below. We will respond within one month as required by law.

Security of Your Data

We are committed to ensuring that your personal data is secure. We have implemented appropriate technical and organisational measures to prevent unauthorised access, alteration, or disclosure of your data. All data is stored securely, and access is restricted to authorised personnel only.

International Transfers

We do not routinely transfer personal data outside the UK. If, in exceptional cases, such transfers are necessary, we will ensure appropriate safeguards are in place to protect your data in compliance with the UK GDPR.

Complaints

If you are concerned about how we are handling your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection matters. Further information can be found on their website: https://ico.org.uk.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you via email. We encourage you to review this page periodically to stay informed about how we protect your personal data.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Datr Technologies Limited - dpo@datr.com

Or write to the Data Protection Officer at Datr Technologies Limited, Connect 38, 1 Dover Place, Ashford, TN23 1FB